“Accept crypto, get paid in your local currency” is easy to say and harder to picture. Merchants who are new to this reasonably want to know what actually happens between a customer sending USDT and money showing up somewhere they can use it — and whether there’s a point in that process where things could go wrong. There isn’t a black box here. It’s a two-stage process, and both stages are visible to you the whole way through.
Stage 1: Every payment lands in your wallet first
When a customer pays, the crypto doesn’t skip straight to your bank account — it lands in your Tender wallet first, as the actual asset the customer sent. If a customer pays in USDT, you hold USDT. If someone pays in ETH, you hold ETH. Your wallet dashboard shows the full breakdown by token, plus a total value in USD, so you always know exactly what you’re holding and what it’s worth.
This matters for one reason: it means Tender isn’t just a payment processor, it’s also a lightweight treasury tool. You’re not forced to convert the moment a payment lands. You decide when and how.
Stage 2: You choose how to withdraw
Once funds are in your wallet, you pick one of two paths.
Fiat Payout: select your currency, select your bank, enter your account number. Tender converts the balance and sends it to your bank account. Bank name lookup is automatic once you enter your account number, so you’re not typing it in manually or double-checking you’ve got the right branch.
Crypto Payout: select the network, select the asset, enter the destination wallet address. Funds go out as crypto instead of fiat, useful if you’d rather hold value on-chain or move it to your own wallet for other purposes.
Neither path is the “default”. It’s genuinely your call each time, unless you set it up to happen automatically.
Auto-Payout: settlement without the manual step
For merchants who don’t want to log in and manually withdraw every time, Auto-Payout lets you configure a standing rule — funds move to your preferred account without you doing anything after each transaction. Set it once, and settlement happens in the background from then on.
You choose the schedule: instant, daily, weekly, or monthly. And the destination isn’t locked to a bank account either. You can set Auto-Payout to settle into fiat or straight into your crypto wallet, whichever fits how you run the business.
What you see is what’s actually there
Balances are checked live at the moment you withdraw or convert, not pulled from a cached figure. That means the number on your screen reflects what’s really available right then, not what was available five minutes ago. If you’re moving money based on a certain balance, that’s the balance you’ll get.
There’s a minimum conversion amount of roughly $10 USD equivalent — worth knowing if you’re testing the flow with a small transaction and wondering why it hasn’t gone through.
Fees and where they apply
Tender charges 2% per transaction, capped at $100 — whether you’re receiving a payment, sending funds out, or swapping between crypto assets within the platform. There’s no separate hidden fee layered on top for currency conversion. What you see is the full cost.
If you want to convert between crypto assets before withdrawing — say, consolidating a mix of tokens into USDT first — the built-in swap feature handles that without needing to leave Tender or route funds through a separate exchange.
Why this two-stage design matters
The reason settlement works this way, rather than force-converting every payment the instant it arrives, comes down to control. A merchant getting paid by an international client might want to hold value in crypto for a while. A merchant paying local staff and rent needs Naira in the bank by Friday. Both are the same product, used differently — because the choice of when and how to convert sits with the merchant, not baked into the payment itself.
Cashramp is also connected as an additional off-ramp path, giving merchants another route to convert crypto into local currency if their preferred bank flow isn’t the best fit for a given payout.
If you want to see this yourself rather than just read about it, create a free Tender account and check out the Wallet dashboard — you’ll see the balance breakdown and both payout options directly.